Privacy Policy

Last updated: June 2026.

Platinum Peptides (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect, how we use it, and your rights. By using this website and placing an order, you agree to this policy.

Information We Collect

Order & contact details — name, email, phone, billing and shipping address, and order history.
Payment information — we accept Interac e-Transfer; payments are sent through your own bank. We do not store full payment credentials on this site.
Technical data — IP address, browser type, and pages visited, collected through cookies and similar technologies to operate and improve the site.

How We Use Your Information

To process, fulfill, and ship your orders.
To communicate with you about orders, support requests, and — with your consent — promotions.
To maintain security, prevent fraud, and meet our legal obligations.
To improve our products, website, and customer experience.

Cookies

We use cookies to keep items in your cart, remember preferences, and understand site usage. You can disable cookies in your browser, though some features may not work properly.

Sharing Your Information

We do not sell your personal information. We share it only with service providers who help us operate — such as shipping carriers (e.g. Canada Post / Xpresspost) and our hosting provider — and only as needed to deliver our services or comply with the law.

Data Retention

We keep order and account information for as long as necessary to fulfill orders, provide support, and meet tax, accounting, and legal requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Research Use Only

All products are sold strictly for laboratory and research purposes and are not intended for human or animal consumption.

Contact

Questions about this policy? Email support@platinumpeptides.ca.